Terms and Conditions
Kento’s Detailing – Terms and Conditions
Last Updated: 4/4/25
By accessing or using our website (https://www.kentosdetailing.com), scheduling a service, or communicating with Kento’s Detailing, you agree to the following terms and conditions.
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1. Services
Kento’s Detailing provides professional mobile auto detailing services at your home, office, or designated location. We strive to meet the highest standards of cleanliness and care, but exact results may vary based on the condition of the vehicle.
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2. Appointments & Cancellations
Appointments may be booked through our online scheduling system. We require at least 24 hours’ notice for cancellations. Late cancellations or no-shows will forfeit any deposits received.
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3. Customer Responsibilities
You are responsible for ensuring that your vehicle is in a safe and legal location for our detailing technician to perform services. Please remove any personal items prior to your appointment. Kento’s Detailing is not responsible for lost or damaged personal items left inside the vehicle.
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4. Weather Policy
We reserve the right to reschedule appointments in the case of inclement weather or unsafe working conditions. If rescheduling is necessary, we will contact you promptly to arrange a new time.
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5. Payment
Payment is due at the time of service unless otherwise arranged. We accept most major credit cards and contactless payments.
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6. Satisfaction Guarantee
If you are not satisfied with your detailing service, please notify us within 24 hours of the appointment. We will do our best to resolve the issue promptly.
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7. Right to Refuse Service
Kento’s Detailing reserves the right to refuse service for any reason, including but not limited to unsafe working conditions, inappropriate behavior, or unsanitary vehicle conditions.
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8. Use of Website
All content on this website, including logos, photos, and text, is the property of Kento’s Detailing and may not be copied or used without written permission.
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9. Communication Consent
By scheduling an appointment, submitting a form, or contacting Kento’s Detailing via our website, you consent to being contacted by us via phone call, email, and SMS text messages for appointment reminders, service updates, promotions, and other business-related communication. You may opt out of promotional messages at any time by replying "STOP" or "DELETE" to a text or unsubscribing from emails.
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10. Privacy Policy
We value your privacy. Personal information collected through our website or services will not be shared with third parties except as necessary to provide our services. Please refer to our [Privacy Policy] for more information.
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11. Limitation of Liability
Kento’s Detailing shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our services or website.
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12. Changes to Terms
Kento’s Detailing may update these terms at any time. Continued use of the website or services constitutes acceptance of the revised terms.
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13. Limitation of Liability & Property Damage
Kento’s Detailing takes great care during every detailing service; however, by scheduling an appointment, you acknowledge and accept that we are not liable for any damage to your vehicle, property, or surrounding premises resulting from or related to our detailing services.
This includes, but is not limited to:
--Damage to surfaces, driveways, or landscaping due to water runoff, equipment, or detailing productsPre-existing damage that may worsen during cleaning (e.g., cracked trim, loose panels, oxidized paint).
--Electrical or mechanical issues that may arise during or after service.
It is the customer’s responsibility to ensure the service location is safe and suitable for mobile detailing.
If you have any questions about these Terms and Conditions, please contact us at: