Kento’s Detailing – Privacy Policy

Last Updated: 4/4/25

Kento’s Detailing ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (https://www.kentosdetailing.com), book a service, or communicate with us.

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1. Information We Collect

We collect the following types of information:

- Personal Information: Name, phone number, email address, and home or service address provided when scheduling an appointment or submitting a contact form.

- Vehicle Information: Details about your vehicle to help us provide appropriate services.

- Payment Information: Billing details and payment method information (securely processed via third-party payment providers).

- Usage Data: Information about your use of our website, including pages viewed, browser type, device, and IP address (collected via cookies or analytics tools).

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2. How We Use Your Information

We use your information to:

- Schedule and confirm appointments

- Provide mobile detailing services

- Communicate with you via SMS, email, or phone

- Send service reminders, updates, and promotional offers (you may opt out anytime)

- Improve our website, customer service, and user experience

- Comply with legal obligations

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3. Consent to Communication

By submitting your information through our website or booking a service, you consent to receive communications from us by text message (SMS), phone call, or email, including appointment reminders, follow-ups, promotions, and customer service messages.

You may opt out of promotional messages by replying “STOP” or "DELETE" to a text message or clicking the unsubscribe link in an email. Standard messaging rates may apply.

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4. How We Share Your Information

We do not sell or rent your personal information. We may share your information only in the following cases:

- With service providers (e.g., payment processors or CRM tools) who help us operate our business

- If required by law, subpoena, or legal process

- To protect the rights, property, or safety of Kento’s Detailing or others

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5. Cookies & Tracking

Our website uses cookies and similar tracking tools (such as Google Analytics) to enhance your browsing experience and understand how users interact with our site. You can disable cookies in your browser settings at any time.

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6. Data Security

We implement industry-standard measures to protect your data from unauthorized access or disclosure. However, no online transmission is 100% secure, and you submit information at your own risk.

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7. Third-Party Links

Our website may contain links to third-party websites (such as booking systems or payment platforms). We are not responsible for the privacy practices or content of these external sites.

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8. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

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9. Your Privacy Rights

You may request access to, correction of, or deletion of your personal information by contacting us at the email below.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date noted above.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

[email protected]

🌐 https://www.kentosdetailing.com

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